FREQUENTLY ASKED QUESTIONS

WHERE CAN I BUY WHAT'SOUP?

From May until November, you can find What'soup in different Farmers Markets. Go to 'Farmers Market/2022 Season to check our schedule. You can also choose among the flavors available each week on the website and place an order for pick up. Craving a specific flavor? Just send us a message to hiwhatsoup@gmail.com and we will do our best to accommodate your order asap.

ARE THE SOUPS GLUTEN FREE?

Usually all the soups offered are gluten friendly. Although some recipes may have traces of products that contains gluten. In this case, you will find it listed on the ingredient list for each soup. 
Also, all What'soup products are made in a comissary kitchen in which the ovens are shared with other businesses that use gluten products. Therefore, cross contamination is possible to happpen.

HOW CAN I PAY FOR MY ORDERS?

Payments can be done by e-transfer to hiwhatsoup@gmail.com or credit/debit card once you receive your invoice.

HOW AND WHEN CAN I PICK UP OR RECEIVE MY SOUPS?

Pick ups are done at the commissary kitchen in Port Coquitlam according to available day and time. Deliveries will return in November.

WHAT IS THE PORTION SIZE OF THE SOUPS?

All the soups are offered frozen in 16oz packs. We also offer a Family Size for 3 or 6 people. Family Size portions are available for pre order only through hiwhatsoup@gmail.com

CAN I MICROWAVE MY SOUP IN THE CONTAINER IT COMES IN?

No. The bags are not microwavable.

HOW LONG DO THE SOUPS LAST IN THE FRIDGE?

You can keep your soups in the freezer for up to 3 months or in the fridge for up to 5 days. Do not refreeze your soups once thawed.

HOW MANY FLAVORS CAN I CHOOSE FROM?

Flavors change on a weekly basis and are listed on the tab "Orders" where you can choose the ones you want to try!